A Smart Mid-Office Matters Most

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Everything changes and nothing changes in insurance. It is all about connections at the right place and time, with the right people and between the right systems at the right moment in time. As an industry we readily agree that connections and trust are the backbone of insurance, even in a landscape where change is the only constant. Making connections, but where? Focus on the end customer and add more channels and cost? Focus on operational efficiency and make better connections in the back office? Yes, yes and no! It’s the mid-office where connections should be made.

We cannot wish our legacy systems away, we cannot simply upgrade it, we cannot continue to add channels that add cost without bringing in more business. 

THE RCIP PLATFORM

Business architecture models the mission of an enterprise. An insurance enterprise is by nature dynamic. Especially, when it wants to keep up with the changing behaviours of society, the market and its customers. Instant, open and relevant experiences have become a fact of life and need to be reflected in any architectural design.

The Roundcube Insurance Platform is an agile mid offce engine where data becomes relevant information, where you can build experiences with the customer through relevant offerings.

RCIP INSURTECH GATEWAY

Look behind the hype

The RCIP Insurtech Gateway opens up the opportunities of tomorrow through an open – insurance relevant – API landscape for insurtech as well as embedded internal business services.

Insurtech and insurers benefit from each other and build a better, fairer and more profitable future.

Prepare your own infrastructure to embrace this brave new world.

Personal &  Commercial Line Customers

Offer new ways to meet high customer expectations, create access to appropriate products and promote an effortless experience at every touch point.

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Build To Last

Agility is a game-changer. Make sure to speed up your business and create an organization that can compete in today’s and tomorrow’s demanding insurance landscape.

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Immediate Benefts

Today’s challenging insurance environment sometimes demands more of your current systems than they can deliver. But a rip-and-replace approach often means high levels of uncertainty and cost – both of which you want to avoid.

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Go Digital

The digital revolution has had a huge impact on the insurance business in just a few short years. However, many carriers are unsure of their next move in this complex and ever-evolving insurance landscape. 

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LATEST NEWS & EVENTS POSTS

Weekly Round Up: Top 5 articles on insurance brokers and agents

This Weekly Round Up focuses on the agents and brokers in the insurance industry. Whilst we see the rise of Artificial Intelligence, the human factor continues to play a large role. Contributions from Strategy Meets Action, Knect365, Konsileo, Insurance Age and DigIn.

What the analysts say

Why believe us? Yes, we put our expertise, reputation, capital and energy into a strategy and platform we believe in. Look wider and match our vision and mission with that of an industry analyst who speaks with you, your peers, our competitors and us. Here’s what Celent recommends for Platform as a Service vendors. A relevant message for us and for you:

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A Robust Architecture 

Business architecture models the mission of an enterprise. An insurance enterprise is by nature dynamic. Especially, when it wants to keep up with the changing behaviours of society, the market and its customers. Instant, open and relevant experiences have become a fact of life and need to be reflected in any architectural design.

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Customer Journey driven

A customer journey is a much (over)used promise but it circles around two core elements:  the journey is designed with the customer as the beginning and end point, not the company structure, nor accepted industry ways of working. Secondly, everyone is a ‘customer’ and should have a great and relevant user experience, whether you are a client, a broker or agent partner of an internal user.

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Technology Operations: Manage & Run

 Roundcube’s flexible, service-oriented architecture and pre-built Application Programme Interfaces (APIs) mean it can be easily integrated into any existing IT environment. Roundcube’s solutions preserve and extend legacy applications, but take away the limitations of these systems. This is a much less costly and less risky approach than ‘rip and replace’, and enables insurers to quickly make their organisations future-proof. 

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LATEST BLOG POSTS

From API connectivity to a connected insurance enterprise

Exploring the difference between generic API connectivity and a connected insurance platform

Much has been said and written about the need for change in insurance IT architecture (notably our own blogs Why a 'fat' mid-office is healthy for insurers and Unconscious Underperformance) and the industry at large agrees that the need for change is now, that technology now creates the opportunity to do that in a migratory, yet fast manner and that a model based on API connectivity is the way to go. 

The Team

The core Roundcube team consists of top players in each of their field and who through their character, expertise and experience form a synergetic team working towards a shared passion: Roundcube as the leading mid-office platform for insurers with a mission.

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