The Customer Experience: a major subject of attention, and not in the least in the Insurance Industry. For this week's Round Up we have had a look at how insurers can find opportunities to attract and retain customers, what type of insurers customers to focus on and what it takes to build a winning customer experience. Contributions this week come from: Accenture, Digital Transformation Insights, Ttech, Lexis Nexis and Insurance Business Mag.
February 20, 2018
February 12, 2018
We have selected the 5 articles we most enjoyed reading this week. From looking ahead to what 2018 will bring the industry to the possibilities of IoT and AI gadgets you can buy today... you will find it in our Weekly Round Up. Contributions from Deloitte, Intechnic, Lexis Nexis, CIO Online and Techradar.
February 5, 2018
This Weekly Round Up focuses on the agents and brokers in the insurance industry. Whilst we see the rise of Artificial Intelligence, the human factor continues to play a large role. Contributions from Strategy Meets Action, Knect365, Konsileo, Insurance Age and DigIn.
January 29, 2018
For our Weekly Round Up we have had a look at the challenges the Insurance Industry is up against: digital transformation, customer expectations, evolving ecosystems & open API's and more in this week's edition.
Contributions come from: Knect365, IDC Blog, InsurtechWorld, Forbes and BW Disrupt.
For our Weekly Round Up we have had a look at the role tech developpements play in the insurance industry: drones, autonomous cars and more in this week's edition.
Contributions come from: Forbes, Headnews, Insurance Business Mag UK, Fintech Futures and Insurance Tech Insider..
January 16, 2018
A variety of articles in this Week's Round Up. The one thing they have in common is that they all talk about subjects that are influencing the insurance industry today. Disruption, Digital Transformation, Blockchain and Connected Insurance are the stars of the show. Contributions come from Webtrough, Techbulion, StartUs CC, Data Informed and WhichUK
January 5, 2018
In many of the predictions for 2018 we have been reading the last few weeks we have come across one that includes the role chatbots will play in the insurance industry. This weeks Round Up is made up of articles on why chatbots are important, how they help improve customer experience and how a collaboration between humans and chatbots is important. Contributions from Wired, Venture Beat, PCQuest, Friendly Agent B and Novidea Soft.
December 29, 2017
For our last Weekly Round Up of 2017, we have a look at what the new year will bring the insurance industry. Will insurtech continue it's rise? What will be the deciding factor in winning customers? Which tech evolutions will play a determining role? 2018 predictions and trends come from DIA, Surfly, Daily Fintech, Cap Gemini and Finextra.
December 22, 2017
As is custom near the end of a year, we have had a look at all the articles we have shared with you during the year. In this Week's Round Up you will find the articles that were amongst the ones most shared by our readers and followers. Contributions come from Insnerds, The Digital Insurer, Networkworld, Medium and Computer Business Review.
December 15, 2017
For this Week's Round Up we have collected articles on developments in the Insurance Industry we enjoyed reading. Contributions come from Karl Heinz Passler, The BPM Freak, Insurance Tech Insider, Insurance Canada and Rakuten Today.